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Can you give us an overview of what interim operational customs support is? Interim operational customs support is where we work inside your operation. Whether it’s processing import and export declarations, managing bonded licences and inventory, raising transit forms, working with HS …

Tell us about your memorable customs clearances in Ireland All Together Now: supporting Waterford’s music festival We’ve completed thousands of customs clearances in Ireland, but it was nice to support those involved with the All Together Now festival – which is on the doorstep of Customs Support …

Where are Wales’ freeports? The UK Government confirmed in March that there will be two freeports in Wales, bringing the current total of UK free emission zones to 12 alongside the two in Scotland and eight in England. The freeport initiative was announced in 2021 as a way to boost trade under the …

What is a freeport? A freeport is an area that benefits from suspended or preferential trading rules on certain commodities. This allows your goods to be imported for manufacturing without the need to pay full duty or VAT. The benefits of this are twofold. Companies are able to protect their …

As an exporter of goods  or a service provider to an exporter, you are asked to provide a written declaration that states whether your shipment contains dual-use or military goods. What Are Dual-Use Goods? The European Commission defines dual-use goods as products and technologies normally used for …

What does digitalisation in customs mean to you? I think it’s a giant step forwards. When technology is making progress in all other sectors, we [the customs industry] can’t be sitting here doing declarations by hand anymore. In an accuracy-sensitive industry like ours, having the numbers, …

What does digitalisation mean for the customs industry? It’s basically the only way forward. Governments and  customs declarants need to manage much larger amounts of data than they did before, and there are restrictions that come with that.  It’s not cost-effective, nor physically possible in some …

What is an authorised consignor? During an export  transit clearance in the UK, the standard procedure is that the T1 form is raised on NCTS and the document is then printed at the border on presentation of the shipment. However, an authorised consignor can issue the document at the loading …

What is the new Container Booking System (CBS) in Felixstowe? The  Container Booking System (CBS) replaced the Vehicle Booking System (VBS) in Felixstowe on Monday 15th July. VBS was introduced in 2007, whereby a certain number of appointments were released every hour to prevent congestion. With …

How to Export Goods From the EU to the UK If you want to transport goods from the European Union to the United Kingdom you now need to export them. For this, you need to have a European Union EORI number. An EORI number is a registration and identification number for businesses that want to import …